Nugsmasher is a great company I bought one of the original mini units with the round plates almost 4 years ago. Had a small problem with it they are honoring their lifetime warranty. I highly recommend their units they are built like tanks went to their website and a rep reach out to me quickly and handled the situation very fast I am over satisfied with them. If you want a high quality unit with great customer service look no further.

Thanks to the serious competition in the cannabis industry, customer service is generally standout. Because of this I'm now used to excellent customer service. Despite this I was still blown away with the service I received on the nugsmasher website. I was helped by a gentleman named Cody, who attentively answered all of my questions over the span of multiple hours. He thoughtfully explained everything from detailed differences between products to general questions about deals. His consideration cut out what would have been hours of research, and had he not been so proficient I might not have made my purchase. Only just placed my order and I'm already satisfied with the service.

The customer service is first class and the XP ROCKS! I actually bought 2 different presses from Dabmaster and RosinPress before i bought the XP. I never used them because I wanted quality and the Dabmaster was not quality so I returned them both to trade up for the XP. The machine is impressive. Had a few issues with the lights and communication but the issues were quickly resolved by Brandon who went above and beyond to make sure I was completely satisfied. Highly recommend the XP for the quality product and Nugsmasher for their top customer service.