FAQ’s

Got questions? We’ve got answers. If you have some other questions,
feel free to send us an email to [email protected]

How to properly use Pre Press Mold

Measurment for Nugsmasher Original in Centimeters

Measurement for the Nugsmasher Original 45.75 cm tall x   16.5 cm deep x 23 cm wide and unit is 78 lbs.

Thank you for your interest in our Nugsmasher Original please use product link   to create a customer account and enter your information for an exact shipping quote on the OG. Also, you may be interested in our Terp file link  which will give you great insight into what is capable with the Nugsmasher brand. The Terp files will allow you to see a variety of strains, temps to press at, yields, pressure used, genetics and great feedback on quality. If your ready to purchase please let me know and i can make you a promo code to help save $$.

Please feel free to reach out with any questions

Nugsmasher Sales

951 272 9800

Nugsmasher OG in action

Xp owners manual

https://nugsmasher.com/wp-content/uploads/2018/10/Nugsmasher-XP-Operation-Manuel.pdf

https://nugsmasher.com/wp-content/uploads/2018/10/PID-Programming-Instructions-for-NS710.pdf

Here you go,  they are also on the XP product page under the download tab. Let us know if you have any other questions. Also, you may be interested in our Terp file link  which will give you great insight into what is capable with the Nugsmasher products. The Terp files will allow you to see a variety of strains, temps to press at, yields, pressure used, genetics and great feedback on quality

Thank you

Nugsmasher Support

951 272 9800

Mini Owners Manual?

https://nugsmasher.com/wp-content/uploads/2018/09/Nugsmasher-Mini-Operation-Manual.pdf

https://nugsmasher.com/wp-content/uploads/2018/10/PID-Programming-Instructions-for-NS710.pdf

Here you go,  they are also on the mini  product page under the download tab. Let us know if you have any other questions. Also, you may be interested in our Terp file link  which will give you great insight into what is capable with the Nugsmasher products. The Terp files will allow you to see a variety of strains, temps to press at, yields, pressure used, genetics and great feedback on quality

Thank you

Nugsmasher Support

951 272 9800

Looking for Nugsmasher Original owners manual?

https://nugsmasher.com/wp-content/uploads/2018/10/Nugsmasher-Operation-Manual.pdf

https://nugsmasher.com/wp-content/uploads/2018/10/PID-Programming-Instructions-for-NS710.pdf

Here you go, they are also on the OG product page under the download tab. Let us know if you have any other questions. Also, you may be interested in our Terp file link  which will give you great insight into what is capable with the Nugsmasher products. The Terp files will allow you to see a variety of strains, temps to press at, yields, pressure used, genetics and great feedback on quality

Thank you

Nugsmasher Support

951 272 9800

Is it normal for my heat plates to open overnight?

It is totally normal for the plates to separate or open overnight, it would only be an issue if they were opening within  a 10-15 minute window. Make sure that the unit is being stored with the release valve in the full closed position and never open release valve more then a 1/2 a turn.

Please let us know if you have any other questions

Nugsmasher Support

951 272 9800

Best way to process Material

Solventless extractions via our Nugsmasher  products is a very profitable and popular way for growers  and end users to maximize there crops by using all of the plant. You can press the flower in our Nugsmasher presses and we recommend processing your trim with our NS Sifter machine” which will give you great dry sift to press and excellent quality of rosin.

Let us know if you have any other questions

Thank you

Nugsmasher Support

951 272 9800

Do i need to press cured product?

Yes best results will come from cured flower with a humidity content between 65-70% material. In that case you would want to use a 160 micron bag.  Also you may be interested in checking out our Terp file which will give you great insight into what is capable with the Nugsmasher brand and a quick look at the results users are achieving worldwide . The Terp files will allow you to see a variety of strains, temps to press at, yields, pressure used, genetics and great feedback on quality. Attached are links of all of our presses in action.

Nugsmasher Pro in action

 

 

Nugsmasher Mini in action

 

 

Nugsmasher Touch in action

 

 

Nugsmasher XP in action

 

 

 

Nugsmasher OG in action

Thank you for your interest

Nugsmasher Support

951 272 9800

Can I use a non Nugsmasher bag on the Nugsmaher press

We strongly recommend using Nugsmasher brand bags as all of our surface area calculations for each machine are based on those bags.  Correct surface pressure would be between 900-1100 psi surface pressure which you can use our calculator tool to help convert to gauge pressure. Also the correct surface area is important to figure out by the square inch footprint your custom bag is taking up on the plates, use the calculations we have listed as a starting point for 1 or 2 of the 3.5, 7 or 14 gram bag to help with how much surface area your bag is using. Also for future knowledge our Nugsmasher Touch has the ability to custom configure aftermarket bag sizes to tell you exactly the pressure to use as well.

Please note there are definitely cheaper bags available but what will it cost you when you have blow out or not maximizing your yields. All Nugsmasher bags are made here at our facility with Food grade Nylon mesh and double back stitched seams to maximize your yield results. Nugsmasher bags

Please let us know if you have any other questions.

Thank you

Nugsmasher Support

951 272 9800

How do i make a Cannagar ?

Here is a great video that will guide you step by step on how to make the perfect Cannagar using Nugsmasher products.

Thank you for your interest

Nugsmasher Support

951 272 9800

My press is leaking oil?

Typically the only place it could leak from is the release valve if opened beyond a half a turn or release valve is removed.  How much oil have you noticed come out? In some situations it may have been over filled and is simply from overflow which would stop. Are your press plates raising and building pressure?  Either way we are here to help.

  • If release valve has been removed and significant oil has been lost to the point the plates will not raise and build pressure your machine will need fluid added to it. See Oil fill video and please  make sure steel ball bearing that is inside release valve is still in place and re installed after fill.

 

Thank you

Nugsmasher Support

951 272 9800

Will I be charged taxes or duties?

Customs Duty is a tariff or tax imposed on goods when transported across international borders. When customs/duty fees apply please note that you, the buyer, are responsible for these fees. It may be necessary to contract a Customs Broker to facilitate bringing product into Country which is customers responsibility. Additionally, please note that international orders generally take extra time to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is not within our control.

Please let us know if you have any other questions

Nugsmasher support

951 272 9800

How much pressure do i apply with MINI

The Nugsmasher  Mini is perfectly designed with the 2 ton ram and surface area of plates to exert the perfect pressure to extract 3.5 grams so no pressure gauge needed. This is easiest personal travel unit we offer and come with a full lifetime warranty on all parts and labor. Attached is an excellent video for the Nugsmasher Mini that will show you from start to finish how to properly extract using the Mini. Also, you may be interested in our Terp file link which will give you great insight into what is capable with the Nugsmasher brand. The Terp files will allow you to see a variety of strains, temps to press at, yields, pressures used,  genetics and great feedback on quality.

Thank you and please let us know if we can be of further assistance

Nugsmasher Support
951 272 9800

Do All Machines yield the same?

 

Each of our Nugsmasher press units are capable of the same yield percentage if used correctly. The differences between  our machines are the quantity of material they can process in one extraction and additional time saving features and controls.  Please see our products page for all complete list of all our products and features.  Also you may be interested in checking out our Terp file which will give you great insight into what is capable with the Nugsmasher brand and a quick look at the results users are achieving worldwide . The Terp files will allow you to see a variety of strains, temps to press at, yields, pressure used, genetics and great feedback on quality. I have attached a few video links showing each machine in action.

Nugsmasher Pro in action

 

Nugsmasher Mini in action

 

Nugsmasher Touch in action

Nugsmasher XP in action

 

Nugsmasher OG in action

What is ideal temp to press new strain at?

Best bet with any new strain is to start near 215 degrees with 1-2 grams and measure yield then keep dropping down 5-7 degrees re testing yield until you see yield drop then go back up to last previous setting. That will be your ideal temp for max yield at lowest temp. This process is also outlined in owners manual under products on website.

What type of paper is used?

We recommend  high quality parchment paper only. Our brand of choice for quality and value is Costco’s Kirkland brand.

Just placed an order. And it says on hold?

This usually means your order got caught in our filter due to mismatched address, other mismatch. If this happens our financial institution does its due diligence if there still an issue with your order we will contact you. If it goes through our bank you will receive an email notifying you of the tracking number once it is clear and ships. Thank you for choosing Nugsmasher!

How do i get CBD from my Nugsmasher?

Extract Hemp flower same as you would any other fresh material. Hemp is available by mail everywhere.. video attached

Can cbd be extracted from Hemp flower bud?

Yes it sure can and it is natural as the flower you add and solvent free..

 

how much electricity does Nugsmashers use?

Each machine uses as follows at 120v/60Hz Mini 1.2 amps, OG 3 amps,  XP 5.5 amps, Touch 5.75 amps, Pro 7.5 amps

our machine are also made in a 220v/50hz models

How much can I extract at once by Nugsmasher model?

Maximum weight extraction at one time by Nugsmasher unit:

Nugsmasher MINI 3.5 Grams

Nugsmasher OG 14 Grams

Nugsmasher XP 28 Grams

Nugsmasher Touch 28 Grams

Nugsmasher Pro 128 Grams

Can I use Nugsmasher without a bag?

yes its all about surface area rule of thumb is keep it under a gram .75-.85 size nug between parchment works great.

what is solvent-less rosin? Solventless vs solvent based

How can i use Nugsmasher?

Heat, pressure, or a combination of the two are utilized today in various machines to produce everyday products in the cosmetic, culinary, medical, and fashion industries. Our Nugsmasher machines are equipped with the ability to apply up to 20 tons of pressure from low to high temperatures. Nugsmasher customers have found these features to be extremely useful in different areas of research, their jobs, and hobbies. They have produced products in each one of these industries and continue to surprise us with their innovative uses for our machines. From the coconut oil in your pantry to the rubber molds that shaped your jewelry—heat and pressure were essential elements in their creation and just might have been produced by one of our very own Nugsmasher machines.

Heat & Pressure: Nugsmasher’s Role in Various Industries

NUGSMASHER YOUTUBE

What can I extract with my Nugsmasher?

Heat, pressure, or a combination of the two are utilized today in various machines to produce everyday products in the cosmetic, culinary, medical, and fashion industries. Our Nugsmasher machines are equipped with the ability to apply up to 20 tons of pressure from low to high temperatures. Nugsmasher customers have found these features to be extremely useful in different areas of research, their jobs, and hobbies. They have produced products in each one of these industries and continue to surprise us with their innovative uses for our machines. From the coconut oil in your pantry to the rubber molds that shaped your jewelry—heat and pressure were essential elements in their creation and just might have been produced by one of our very own Nugsmasher machines.

Heat & Pressure: Nugsmasher’s Role in Various Industries

Can I lay the Nugsmasher on its back or side for transport?

NO you must:

ALWAYS Keep In the upright position. The most common cause for air in the system or the slow leak of pressure is transportation

ALWAYS store with release valve in full closed “clockwise “ tight position.

ALWAYS with plates together tight under pressure.

if you do find that you have air in the system this is how you can fix it.

If your Nugsmasher is not holding pressure it is most likely that you have air in the system and your Nugsmasher must purged of air (BLEED) this typically occurs when the unit has been transported or has had a real rough shipment to bleed your Nugsmasher it is a very easy process.

First step is to bleed your unit, pump it so the plates are together with pressure then flip it upside down on its top and release knob ¼ turn counter clockwise to release pressure and drop plates. Please do not turn release knob more than ¼ turn counter clockwise. Re-tighten release valve snug then turn it back over and give it a try. You may need to do this process a couple times but should solve loss of pressure issue. you can always email or call us for more help email

How do I transport The Nugsmasher?

ALWAYS In the upright position. The most common cause for air in the system or the slow leak of pressure is transportation

ALWAYS store with release valve in full closed “clockwise “ tight position.

ALWAYS with plates together tight under pressure.

if you do find that you have air in the system this is how you can fix it.

If your Nugsmasher is not holding pressure it is most likely that you have air in the system and your Nugsmasher must purged of air (BLEED) this typically occurs when the unit has been transported or has had a real rough shipment to bleed your Nugsmasher it is a very easy process.

First step is to bleed your unit, pump it so the plates are together with pressure then flip it upside down on its top and release knob ¼ turn counter clockwise to release pressure and drop plates. Please do not turn release knob more than ¼ turn counter clockwise. Re-tighten release valve snug then turn it back over and give it a try. You may need to do this process a couple times but should solve loss of pressure issue. you can always email or call us for more help email

How should i leave my Nugsmasher when not in use?

Always store with release valve in full closed “clockwise “ tight position.

How long does it take to ship?

Nugsmasher Units ship every weekday from our factory in Corona California . When you make your purchase at Nugsmasher.com be sure and set up your free account from your account you can track your shipments. Factory is always available via Phone M-F  9-6 PST (951) 272-9800 or by email “we prioritize completed purchases to ship daily”.

Nugsmasher has uneven plates ?

Sometimes shipping is rougher than expected if this is the case you may reach a customer service representative at the factory by phone (951)272-9800 M-F 9-6 PST or by email

The Plates on your unit are made to be adjustable and may be adjusted at any time.

To start make sure unit is off and plates are cool, bring plates together tight . Unit can be adjusted by laying unit on its back and loosening the four ¼-20 stainless allen screws on the underside of unit. To complete this you will need a 5/32 hex tool. Don’t remove them just loosen. Then stand unit back up and drop plates to may 1/32 of gap between plates, you can then move the ram by gently pulling release handle towards you, also you can reach in through vertical handle opening to help move. Once bottom plate is directly centered over top plate and your rear spring plate is not touching frame you can raise plates and apply pressure to hold it in place while you lay unit on its back again and tighten the 4 bottom bolts. That should get your alignment perfect.

What bags do I need?

Nugsmasher extraction bags are recommended for optimal yield and clean quality rosin. Our bags are hand-made in the USA and are specifically designed to work with the weight of fresh cured flower together with our extraction machines and are labeled accordingly at: 3.5 g, 7 g and 14 g this assumes the bags are loaded (BTS) or bottle/barrel-tech style (upright so that you end up with the round coin like puck once fully pressed). This perfected method allows you the ability to put the proper weight of flower into the bag and get a consistent extraction every time. The reason for this is that it allows for the proper pounds per square inch, pressure (PSI) on your product and eliminates the guess work. 3.5g = 1.5″ Diameter = 1.77” in surface area 7g = 2″-2.2”Diameter= 3.14” in surface area 14g=2.4″-2.7″Diameter= 4.91” in surface areaWe prefer to use 160 micron for fresh flower, as flower dries we go down in micron screen size (for dry flower use 90 micron). NOTE: As the micron gets smaller the diameter get slightly larger. example: 90 micron is about 5% larger at the end of your extraction.

LINK TO CHARTS AND CALCULATOR

LINK TO TERP FILES WITH EXTRACTION EXAMPLES 

LINK TO PRO EXTRACTION BTS

LINK TO MINI EXTRACTION WITH AND WITHOUT A BAG

LINK TO NUGSMASHER OG FOR THE APPLIED PRESSURE

How much Rosin can I expect from my material?

This is another question we get often, but cannot ever provide an exact answer. Basically the term “Garbage in, Garbage out” is a FACT with pressing. Rosin will typically taste
very much like your starting material smells so using the best material available is always recommended. We have seen results as low as 5.5% with low quality material and
have also seen 31%+ with Grade “A” material. Your best bet is to press a couple of .8g nugs to see what you can expect from your material before loading your extraction bags. ANOTHER GREAT TOOL IS THE USE OF OUR TERP FILES with examples and others results worldwide with strain, Yeild%, Temp, Pressure and more.. you will need to setup a free account with an email and you can start loging your results and see all others results to include @NugsmasherOfficial  LINK FOR TERP FILES

LINK TO MINI EXTRACTION WITH AND WITHOUT BAG

LINK TO PRO EXTRACTION VIDEO

What is Rosin? How is it made?

Rosin is a solventless extraction made through the mechanical process of applying heat and pressure to “press” out the terpene and cannabinoid rich resin from cured flower, sift, kief and hash. This process occurs near instantaneously and requires virtually no professional expertise in the field of botanical extractions. The art of extracting Rosin uses heat to melt the glandular domes of the trichrome off of the base material. This resin rich sap will then reconstitute on the parchment paper, ready for collection. After scraping the parchment paper, the waxy residue collected will be clean and ready to dab.
ANOTHER GREAT TOOL IS THE USE OF OUR TERP FILES with examples and others results worldwide with strain, Yeild%, Temp, Pressure and more.. you will need to setup a free account with an email and you can start loging your results and see all others results to include @NugsmasherOfficial  LINK FOR TERP FILES

LINK TO PRO EXTRACTION VIDEO

LINK TO MINI EXTRACTION WITH AND WITHOUT A BAG

LINK TO NUGSMASHER OG EXTRACTION

What micron bag should I use?

We prefer to use 160 micron for fresh flower over 65% humidity, as flower drys we go down in micron screen size (for dry flower use 90 micron), 120 micron is good middle range. Micron size determines the diameter (surface area) of the smashed bag. For nugs 1g and smaller no bag is necessary.

Nugsmasher extraction bags, these bags are recommended for optimal yield and clean quality rosin. Our bags are hand-made in the USA! Nugsmasher extraction bags are specifically designed to work with the weight of fresh cured flower together with our extraction machines and are labeled accordingly at: 3.5g(1.1g-3.5g), 7g (3.6g-7g) and 14g (7.1g-14g). This assumes the bags are loaded (BTS) or bottle/barrel-tech style (upright so that you end up with the round coin like puck once fully pressed). This perfected method allows you the ability to put the proper weight of flower into the bag and get a consistent extraction every time. This method also allows for the proper pounds per square inch of pressure (PSI) on your product and eliminates the guess work.
3.5g bag (1.1g-3.5g) = 1.5″-1.6”Diameter
7g bag (3.6g-7g) = 2″-2.2”Diameter
14g bag (7.1g-14g) = 2.4″-2.7″Diameter
As the micron gets smaller the Diameter get larger, this is the reason for the variance in the diameter numbers above. We prefer to use 160 micron for fresh flower, as flower drys we go down in micron screen size (for dry flower use 90 micron). Micron size determines the diameter (surface area) of the smashed bag. For nugs 1g and smaller no bag is necessary.

How can I clean my Nugsmasher press?

Wipe unit down with soft clean towel and rubbing alcohol can be used for any hard to clean areas. Make sure heat plates are not hot when cleaning. (For best results use 91% Alcohol)

What to do if my Nugsmasher loses pressure

If your Nugsmasher is not holding pressure it is most likely that you have air in the system and your Nugsmasher must purged of air (BLEED) this typically occurs when the unit has been transported or has had a real rough shipment to bleed your Nugsmasher it is a very easy process.

First step is to bleed your unit, pump it so the plates are together with pressure then flip it upside down on its top and release knob ¼ turn counter clockwise to release pressure and drop plates. Please do not turn release knob more than ¼ turn counter clockwise. Re-tighten release valve snug then turn it back over and give it a try. You may need to do this process a couple times but should solve loss of pressure issue. you can always email or call us for more help email

 

How should I store my Nugsmasher press?

Always store with release valve in full closed “clockwise “ tight position.

How much pressure do I need?

The pressure needed to extract Rosin from your starting material will vary depending on the following factors: Surface Area, Freshness, Heat Applied, Amount of Material over
the surface area, Type of Material (Cured Flowers, Dry Sift, Bubble, etc). As a general guideline, the more heat you apply, the less pressure you will need (to a certain extent).
From our experience, many strains will press very nicely at around 1000 – 1500 psi per inch of material being pressed in the lower temp range of 190 – 215 degrees.

LINK TO Charts and Calcs 

Terp Files Examples of results

Video of Nugsmasher OG in use 3.5, 7 and 14 gram applied pressure example (link starts at 6:30 for applied pressure)

How to change temperature settings?

Use arrows on pid controller to change temperature up or down, once at desired temp hold far left enter button down for aprox 2-3 seconds until temp stops blinking. Allow time for press to adjust in temperature before pressing.

Instruction Manual On Nugsmasher Temperature controls 

How many amps do the Nugsmaser presses draw ?

Mini 1.2 amps, OG 3 amps,  XP 5.5 amps, Touch 5.75 amps, Pro 7.5 amps

Do US Nugsmasher models 110-120v work in EU with wall converter, 110V VS 220V HEATERS ?

Nugsmasher models are specific to the heater voltage 110-120 volt verse 220-240 volt heaters you may order the appropriate voltage heater in addition too the plug end in your area/country used from the website  at Nugsmasher.com or authorized retailer..

Is it common for my heat plates to separate when not in use?

It would be normal for the plates to separate overnight, it would only be an issue if they were separating within a 10-15 minute period and is a sign that your unit needs to be bled as it likely has air trapped in unit. (contact – [email protected] for  how to bleed video instructions)

What type of material are the Nugsmasher heat plates made from?

All Nugsmasher heat plates are machined from US made 6061 T-6 aluminum and provide for a lifetime of use.

What currency is your website listed in?

All prices are in USD and may be subject to taxes or duties depending on your Country, State and exact location.

Call Us! (951) 272-9800